The Australian Childcare Alliance (ACA) is a not-for-profit, member-funded organisation advocating for the future of Australia's children.
We work on behalf of long day care owners and operators to ensure families and their children have an opportunity to access affordable, high quality early learning services throughout Australia.

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What is a Complying Written Arrangement (CWA)? 

A Complying Written Arrangement (CWA) is an ongoing agreement between an ECEC service provider and a Parent/Guardian, to provide care in return for fees.

The CWA must contain a minimum amount of information as defined by the Government.

Service providers are required to have a CWA in place for each child in their care, as set out in subsection 200B(3) of the Family Assistance Administration Act.

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To ensure a smooth transition across to the new Child Care Subsidy (CCS), Early Childhood Education and Care (ECEC) services will need to prepare their staff for the upcoming changes, both from an operational perspective, as well as to help them successfully explain the new requirements when engaging with families.
Woman at laptop
The Department of Education and Training (DET) recommends that ECEC services take the following steps as soon as possible, to ensure they are ready to receive the new CCS payments from 2 July this year: 
  • Complete PRODA registration
    You will not be able to complete the next step unless at least one person with Management or Control has registered with PRODA. 
  • Complete the on-line transition form
  • Activate, register and set up your Child care software. 
    This will involve a number of considerations that will be different for each ECEC service’s circumstances. 
    If you are not using software, you can download Task Cards from DET's Provider Transition webpage (scroll to the bottom) so that you can complete the next step in the PEP (Provider Entry Point)
  • Update and create enrolments, link personnel into PRODA and check service details using your child care software OR the PEP (Provider Entry Point)
New technologies

New technology platform for ECEC services 
The new Child Care Subsidy brings with it a new IT system – the Child Care Subsidy System (CCSS) – which will replace CCMS and will be used to administer payment of the new subsidy. 
To access the CCSS key service personnel will need to register in an online authentication system called PRODA (Provider Digital Access), which features a two-step verification process to give individuals secure access to Government online services. PRODA is also used for access to other government services such as the National Disability Insurance Scheme (NDIS)