The Australian Childcare Alliance (ACA) is a not-for-profit, member-funded organisation advocating for the future of Australia's children. We work on behalf of long day care owners and operators to ensure families and their children have an opportunity to access affordable, high quality early learning services throughout Australia.

contact-us-23HContact Your State BodyMedia Enquiries


Media enquiriescontact-us-23HContact Your State Body



Service providers - how were you affected?

Services CCS survey image 

As all early learning services would be acutely aware, the government's new Child Care Subsidy (CCS) has now replaced the previous system (Child Care Benefit and Child Care Rebate).
The new system has meant enormous changes for the early learning sector, with service providers having to adjust to new regulation, a new reporting system to government, a new IT system, electronic sign in for parents at many services and a whole new process for families. 

Scam alert for families: Beware of fake Medicare email!

Families please be aware that a new email scam doing the rounds is targeted at Australians who have online myGov accounts.
Scammers have set up a clone of the myGov website to trick you into sharing your login and bank account details.
The scam starts with a phishing email that looks like it is from Medicare, asking you to update your Electronic Funds Transfer (EFT) details, so you can start receiving payments for Medicare benefits and claims. If you click on the link in the email you are taken to a replica of the real myGov website. 

Grandparent principal carers - please encourage them to update their details


The Department of Education and Training (DET) has reported that more than one million families have completed their call to action in MyGov, which is a great outcome.

Those families that have not yet to registered for the new Child Care Subsidy should do this as soon as possible by following our simple checklist here
Families can also read our simple guidance on how to access their Child Care Subsidy Assessment Letter here

Read more: Grandparent principal carers - please encourage them to update their details