The Australian Childcare Alliance (ACA) is a not-for-profit, member-funded organisation advocating for the future of Australia's children.
We work on behalf of long day care owners and operators to ensure families and their children have an opportunity to access affordable, high quality early learning services throughout Australia.

In pertnership with Guild Insurance
Visit us on Facebook
Follow us on Twitter
Follow us on LinkedIn
Become a member today

writing pad 3229690 1280

ACA has produced the following documents for possible member use:

  1. document COVID-19 Pandemic Action Plan 2020 for Early Learning Services (799 KB)

  2.   document Template service provider Emergency Management Plan (249 KB)
    Please note that this template is based on Victoria-specific content. Services located in other states will need to change contacts and links to tailor to their own needs.

  3. pdf Sample service provider Emergency Management Plan  (1.73 MB)

36778 decisions choices

Mandatory closures

The Federal or relevant State/Territory Department of Health will advise you of the need for partial or full closure. 

iStock 1010659410 1 1

Ongoing operations in the Coronavirus health crisis climate

In light of the return to the Child Care Subsidy (CCS) and the payment of gap fees, you should inform your families as soon as possible about the latest changes to your operations. 

ACA has produced a template letter for our members to use as a starting point for writing to their families via a letter or email. 

This has been emailed to members directly. If you have not received it, please contact your relevant ACA state body.   

Health and safety

Some of your families may express their concern about their child’s health and safety in your service.

We recommend that you take a proactive approach and send your families regular notices to reassure them about the health status at your centre (ie. whether there have been any suspected cases or exclusions) and that you are following the advice of the Federal and State Governments.


If your service's main grocery supplier is no longer delivering or only has limited supplies, it's worth contacting local suppliers and also wholesalers to find out if they can assist. Some wholesale suppliers may be feeling the pinch of less orders from restaurants and corporate catering services as large gatherings decrease in frequency, and you may be able to use their food delivery services.