EARLY LEARNING SERVICE PROVIDERS:
























	
    




	
Communications Toolkit for your ACA/TELUS Health Employee Assistance Program (EAP)

	
    



                    
                

            

        

    



        

    





 

 

 
 
 



 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
How to inform your team about the EAP

	
 




	


Whether you communicate with your staff via email, private social media groups, intranet or mainly face-to-face, you'll find the communications tools you need below, to let them know about their new EAP. 


 


You are not required to use ALL of these tools - just make use of the ones that fit best into your usual communications style with your team of staff.


 


Please note: These communications tools are all for internal use only - for your staff and their immediate families. They are not to be shared publicly.  


 


The main thing is to let your team of staff know they now have a powerful new resource at their fingertips, which is available to them at no personal cost. They can access it via PC, laptop or mobile device and it's super easy to use. It's also available to their immediate families.


 


 



	
 



 
 

 

 





 

 





 

 

 
 
 



 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
OPTION 1/ Share the Welcome webpage for employees

	
 




	


 


You can share the link to the welcome webpage for your staff via email, an intranet page or a private social media post. 





Click here to access the "Welcome to your ACA/TELUS Health EAP" webpage for your team of staff,

Friendly reminder: This webpage is for your team of staff only. 
The link is to be shared internally only.



	
 



 
 

 

 





 

 





 

 

 
 
 



 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
OPTION 2/ Send a "Introductory email"

	
 




	


Let your team of staff know about their new EAP by sending them a welcome email.


 


DOWNLOAD TEMPLATE INTRODUCTION EMAIL HERE 


 


DOWNLOAD EMAIL HEADER IMAGE HERE


 


 



	
 



 
 

 

 





 

 





 

 

 
 
 



 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
OPTION 3/ Hand out the Fact Sheet & FAQ's

	
 




	


 


Download the fact sheet and the FAQ's, print them out and circulate to your staff at your next team meeting.


 


 


DOWNLOAD FACT SHEET HERE

DOWNLOAD THE TELEPHONE COUNSELLING FAQ'S HERE 



	
 



 
 

 

 





 

 





 

 

 
 
 



 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
OPTION 4/ Print out some posters for display in your staff room

	
 




	


Click on the links below to access the various posters available to you for printing and displaying in your staff room or other appropriate common areas:


 




	
 



 
 

 

 







 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
OPTION 6/ Print out the wallet card

	
 




	


 


 


 


You can download the wallet card here to print it out and distribute to your staff members.


 



	
 



 
 

 

 







 

 

 
 
 
 


 

 

 

 
 
 

	

 









	
 



 
 

 

 
 

 

 

 
 
 

	
 

	
 




	
OPTION 7/ Share the EAP Resource Guide For Managers PLUS the Manager Hotline with your senior staff

	
 




	


Click here to download the EAP Resource Guide For Managers, supervisors and other people leaders. 


 


Click here to download the Manager Hotline fact sheet.


 


You may like to print these out or share via email.





	
 



 
 

 

 





 

 





    

        

        
        
        



    

        

        
        
        
    


            

                

                    

                    
                    
                    


	
Enjoy the benefits

	
    




	


Whilst the ACA/TELUS Health EAP offers your team of staff a private resource with extensive support, it's worth checking in with them to make sure they are aware of the resource as part of your team wellbeing plan. 


 


We hope that you and your team of staff feel well supported by the EAP and take full advantage of the suite of services made available to you.



	
    



                    
                

            

            
            

                

                    

                    
                    
                    

	

        










	
    



                    
                

            

        





        

    





 

 

 
 
 

 


 





    

        

        
        
        



    

        

        
        
        
    


            

                

                    

                    
                    
                    

	
Employee assistance to maximise wellbeing